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    SOUTHERN SYDNEY
    20/800 - 812 Old Illawarra Road
    MENAI NSW 2234
    E service@foreshewstrata.com.au
    P 1300 774 784
    SYDNEY
    Level 57, MLC Centre
    19 - 20 Martin Place
    SYDNEY NSW 2000
    E service@foreshewstrata.com.au
    P 1300 774 784
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    NORTH STRATHFIELD
    9 George Street
    NORTH STRATHFIELD 2137
    E service@foreshewstrata.com.au
    P 1300 774 784
    WOLLONGONG
    139 Keira Street
    WOLLONGONG NSW 2500
    E service@foreshewstrata.com.au
    P 1300 774 784
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    OUR COMPANY
    About Foreshew Strata Agency
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    SERVICES WE PROVIDE
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    © Foreshew Strata Agency Pty Ltd 2021 

    Except as permitted by the copyright law applicable to you, you may not reproduce or communicate any of the content on this website, including files downloadable from this website, without the permission of the copyright owner.

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    Effective Communication

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    Responsiveness and customer service is the cornerstone at Foreshew Strata Agency. While we have the legislative knowledge and expertise in managing strata and community buildings, without effective communication we find that your building will not be managed to the standards that you would expect and deserve.

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    Response Time To Voicemail

    In the event we do not answer your call in the first instance, we encourage you to leave a voicemail so your call can be returned promptly.

     

    In the event that your matter is urgent, and the respective team member you wish to speak to is unavailable, we have other team members that are able to take your call to assist you.

     

    All voicemail messages are returned within one hour of the message being left. All voicemail messages are also returned the same day without fail.

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    Response Time to E-mails

    E-mails are generally responded to the same day with a maximum response time within 24-hours (business day allowance).

           

    In the event that your matter is urgent, we do request that you phone our office so we can immediately attend to your query.

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    Work Orders

    All Work orders are processed within 60-minutes of the request.

     

    In the event that the work order or repair is urgent then this is arranged with immediate effect.

     

    All work orders are issued in writing outlining the work required and site contact with a follow up with the contractor within three business days from the date of issue to ensure that a date and time has been arranged for the work to be carried out.

     

    We can set-up arrangements whereby the main point of contact on the Strata Committee is contacted prior to any works proceeding and subsequent work order issued.

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